FAQs

Here are some of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions, please send us an email at support@gadgivent.com or chat with us on WhatsApp.

Q: Is COD (Cash on Delivery) available?

Ans: Yes, we offer COD on all orders across India.

Q: How long will it take for my items to arrive?

Ans: It usually takes a minimum of 2 to 7 business days for orders to arrive. Shipping times may vary based on demand and location.

Q: Is shipping really FREE?

Ans: Yes, we offer FREE shipping all over India.

Q: Do you provide a refund or return in case I face any issue with the product?

Ans: Yes, we have a simple 5-day return and refund policy. Please check our Return & Refund Policy section for details.

Q: Who can I contact if I have a problem with my order?

Ans: You can reach us at support@gadgivent.com or message us on WhatsApp for quick assistance.

Q: How can I pay?

Ans: We accept Cash on Delivery (COD), UPI, credit/debit cards, and other secure payment methods for hassle-free shopping.

Q: Is checkout on this site safe and secure?

Ans: Yes, all transactions are 100% safe and encrypted, ensuring secure payments.

Q: How can I cancel my order?

Ans: To cancel your order, email us your order number at support@gadgivent.com or contact us on WhatsApp within 12 hours of placing the order.

Q: Do you offer international shipping?

Ans: Currently, we ship only within India. However, we plan to expand our shipping services soon. Stay tuned!

Q: How do I track my order?

Ans: Once your order is shipped, we will send you a tracking number via email or SMS. You can also track your order on our Track Order page.

Q: What if I receive a damaged or wrong product?

Ans: If you receive a damaged or incorrect item, please email us at support@gadgivent.com or WhatsApp us with your order details and product images within 48 hours of delivery. We will arrange a replacement or refund.

Q: Do you provide a warranty on your products?

Ans: Some of our products come with a manufacturer’s warranty. Please check the product description for details.

Q: What should I do if I entered the wrong shipping address?

Ans: If you entered an incorrect shipping address, please contact us at support@gadgivent.com or WhatsApp us within 12 hours of placing the order. Once shipped, we cannot modify the address.

Q: Are the gadgets on Gadgivent.com original and high-quality?

Ans: Yes, we source our gadgets from trusted suppliers and ensure quality checks before shipping.

Q: Can I change my order after placing it?

Ans: Orders can be modified or canceled within 12 hours of placement. After that, they are processed and cannot be changed.

Q: How do I stay updated with new arrivals and offers?

Ans: Subscribe to our newsletter and follow us on Instagram & Facebook (@gadgivent) to stay updated on new gadgets and exclusive discounts.

If you have any other questions, feel free to contact us at support@gadgivent.com or message us directly on WhatsApp. 🚀